We can help with any Joomla or VirtueMart problems with our No Fix No Fee troubleshooting and emergency recovery service.
The service covers
Any Joomla or VirtueMart technical problems
3rd party Joomla components or extensions:
Template display and JavaScript problems
Installation, migration and upgrading issues
Database corruption
Our troubleshooting service includes
Initial consultation
A thorough investigation of your website
We will identify the cause of your issue
Investigatation of possible solutions.
Report detailing your issue and options
Recovery plan for recommended resolution
Final consultation
We provide an immediate quick fix solution
If we are unable to provide a quick-fix solution within the specified time period we offer a complete moneyback guarantee. A quick-fix solution guarantees your website is 'open for business' in a professional manner and may require temporarily disabling a problematic feature or extension.
If you choose a solution requiring additional work such as re-installation or custom coding, this is charged at the same rate as Custom Development Work.
You will receive an email shortly after purchase to arrange an initial consultation.
Standard Service
Work is queued alongside existing commitments, continued during standard business hours and completed within 5 working days
Critical Service
For urgent problems your issue is prioritized, continued outside standard business hours and completed within 2 working days
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